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How To Order Prescription Medications
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PetMart Promise

Do you guarantee your products like the ones from my veterinarian?

YES, better, or your money back!!!!!

All of our medications are US, FDA Approved Veterinary Medications. We are licensed in all 50 states as a pharmacy and hold national accrediations. All of these credentials can be verified by reviewing the seals of accreditation on the bottom of our site.

We meet or exceed all manufacturers’ and veterinary guarantees.

We match all pharmacies that are BBB accredited AND Vet-VIPPS accredited for prescription medications.

What is covered:

  • If your pet will not take the medication or does not like the medication or product.
  • If you accidentally ordered the incorrect medication or size.
  • If your product or medication doesn’t work
  • If your pet gets heartworms (while prescribed Advantage Multi, Interceptor, Heartgard Plus, Sentinel, Revolution, or Iverhart.)
  • - Contact us at info@petmartpharmacy.com
  • - Send us your bill for treatment of heartworms. Requires 9 months of continuous use of heartworm product purchased from our pharmacy (Advantage Multi, Interceptor, Heartgard Plus, Sentinel, Revolution, or Iverhart.) The bill and the prescription have to be for the same pet.

All of our medicines:

  • Are the same medications that are sold in your veterinarian's office. We are owned by practicing veterinarians in Maryville, Tennessee.
  • Have long expiration dates and are fresh. Lot numbers and expiration dates are always available to you via phone call.
  • Are dispensed from our inspected facility, and all of our licenses are kept up to date.
  • Are shipped directly to you.
  • We match all pharmacies that are BBB accredited AND Vet-VIPPS accredited for prescription medications.

Does my veterinarian have a better product guarantee than PetMart Pharmacy?

PetMart Pharmacy guarantees all products and medications. Our veterinarian owners order these medicines for our pharmacy and they are the same medications that your veterinarian prescribes. Our pharmacy will honor manufacturers' guarantees and we will gladly process a refund for any reason. Some veterinarians say that the products purchased through their office have a better guarantee because they want you to keep buying medications from their business, but everyone should know that they don’t have to purchase medications at higher prices.

We have quality medications:

All of our medicines are US/FDA Approved. PetMart Pharmacy has also earned VETERINARY-VERIFIED INTERNET PHARMACY PRACTICE SITES(CM) accreditation through the National Association of Boards of Pharmacy(R) (NABP(R)).

PetMartPharmacy successfully completed the rigorous accreditation process by demonstrating the professional operations of the pharmacy, including the maintenance of policies and procedures that protect the veterinarian-client-patient relationship, ensure the appropriate handling of prescription medications, provide appropriate medication information, and ensure quality pharmacy practices are continuously offered to our clients. For more information about the VETERINARY-VERIFIED INTERNET PHARMACY PRACTICE SITES(CM) program, please visit the NABP Web site, www.nabp.net.
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